Knowtronic offers a 12-month warranty from the date of delivery. The warranty covers defects in the product itself. It does not cover damage caused by misuse, improper installation, modifications, unauthorized repairs, or normal wear and tear.

If your product is covered by the warranty, we will repair or replace it at no charge for the product itself. We will decide whether repair or replacement is the best solution in each case.

To qualify for free repair or replacement under warranty, the faulty product must be returned within 14 days after you obtain the RMA number. If the product is not returned within this period, we reserve the right to issue an invoice for the replacement product or the repair of the product.

If the issue is not covered by warranty, we will provide a quotation for repair or replacement before proceeding. If the quotation is not accepted within 14 days, we may return or dispose of the product after notifying you.

For full details, please see our complete RMA and Warranty Policy here:

RMA and Warranty Policy- English

RMA- og garantipolitik- Danish

RMA- og garantipolitikk- Norwegian

RMA- och garantipolicy- Swedish