Instructions

• Contact us to inform us about the problem and obtain an RMA Number. Let us know if you think the product is covered under the warranty period.

Phone: +45 5545 0366
Mail: rma@knowtronic.com

• Fill out an RMA Form

Download RMA Form to print (english)
Download RMA Form to print (danish)

 

• Ship the product and the RMA Form within 14 days to:

Knowtronic ApS
Stationsvej 83
DK-4684 Holmegaard
Denmark

Remember to include the RMA number!

 

Conditions

We will determine whether the product is covered under the warranty period or not.

Faulty products under warranty will be repaired or replaced without charge if the faulty product is returned within 14 days after you obtain the RMA number. Otherwise we will send you an invoice for the replacement product or the repair of the product.